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whatever it is, we will make it better

SHIPPING POLICY:

Eco Simplista takes pride in offering our customers the highest level of customer service. We always strive to insure prompt courteous service, on time delivery, and customer satisfaction.

Please note, however, that we make no guarantee, implied or otherwise, pertaining to the availability of merchandise advertised on this site or the delivery. If you are dissatisfied, or wish to make a comment about any of the products or services provided, please contact us at 954 565 5900 or via email at info@ecosimplista.com Your satisfaction is our primary concern.

Delivery and Lead Times: All delivery dates are estimates. We cannot guarantee specific deadlines. We recommend you do not book installation of our products until you receive the product.

SHIPPING RESTRICTIONS:

We do not yet offer guaranteed overnight shipping, although many areas of the country do receive their orders the next day.

We send you a shipment confirmation email once your order ships. In it, we provide you with the tracking number that you can use site to track your order. We also list the tracking number with your order detail if you click the "Order Status" button when you log in to your account.

Please note: Eco Simplista reserves the right to change the shipping method at its own discretion and expense. Eco Simplista is not responsible for delays caused by weather or other natural disasters.

WHERE IS MY ORDER?

If the UPS tracking information shows that the order has been delivered, be sure to check everywhere ... occasionally, carriers will leave deliveries with neighbors, building managers, or places like your garage porch, or even behind bushes. If there is no tracking information, or the tracking information shows the item as returned to us, contact us by email or phone. We may have the wrong shipping address, the driver may have attempted to deliver it but been unsuccessful, or the carrier may have lost it.

SALES TAX:

We are required by law to collect sales tax on certain items shipped within Florida.

SHIPPING POLICY:

Eco Simplista takes pride in offering our customers the highest level of customer service. We always strive to insure prompt courteous service, on time delivery, and customer satisfaction.

Please note, however, that we make no guarantee, implied or otherwise, pertaining to the availability of merchandise advertised on this site or the delivery. If you are dissatisfied, or wish to make a comment about any of the products or services provided, please contact us at 954 565 5900 or via emai at info@ecosimplista.com Your satisfaction is our primary concern.

Delivery and Lead Times: All delivery dates are estimates. We cannot guarantee specific deadlines. We recommend you do not book installation of our products until you receive the product.

SHIPPING RESTRICTIONS:

We do not yet offer guaranteed overnight shipping, although many areas of the country do receive their orders the next day.

We send you a shipment confirmation email once your order ships. In it, we provide you with the tracking number that you can use site to track your order. We also list the tracking number with your order detail if you click the "Order Status" button when you log in to your account.

Please note: Eco Simplista reserves the right to change the shipping method at its own discretion and expense. Eco Simplista is not responsible for delays caused by weather or other natural disasters.

WHERE IS MY ORDER?

If the UPS tracking information shows that the order has been delivered, be sure to check everywhere ... occasionally, carriers will leave deliveries with neighbors, building managers, or places like your garage porch, or even behind bushes. If there is no tracking information, or the tracking information shows the item as returned to us, contact us by email or phone. We may have the wrong shipping address, the driver may have attempted to deliver it but been unsuccessful, or the carrier may have lost it.

SALES TAX:

We are required by law to collect sales tax on certain items shipped within Florida.